Summary I have been a professional writer and designer for over nine years. My experience includes writing user guides and help systems for software products, managing publications projects and schedules, and developing on-line content. I have also managed publications projects, created style guidelines and templates, designed on-line help systems, and worked as a web designer/developer. Background I graduated from Carnegie Mellon University with a BA in Professional Writing. I have worked for large and small software companies, as well as design/advertising firms. In addition, I have done freelance writing and web design for a variety of clients. Navigate the links below to view my resume and portfolio.